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Internal Notes

Create an internal note on a ticket

By Stefan
January 19, 2021

While working on a ticket you may need to add some extra information for you and your teammates. We have added internal notes in order to provide you this opportunity. We will also add a @mention option soon.

tickets-internal-notes2.png

Use this new icon to add an internal note.

tickets-internal-notes.png

The message will appear a bit smaller than the others.

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