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Forward Ticket

By John
July 12, 2021

Sometimes you want to share a ticket with somebody else.
Now, you can forward a ticket to any email address.

Ticket-Forward.png

Short instruction:

  • Click on the forward icon

  • A new message will be created as a draft (includes attachments)

  • Enter the email address

  • Optional, you select further messages by clicking on the icon with 3 dots and select Add message text to draft (does not include attachments)

Ticket-Forward-more-messages.png

  • Send the message

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