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Keyboard Shortcuts

By Eva
January 6, 2022

Ticket Inbox

Fields / Functions

Keyboard Shortcut (Mac)

Keyboard Shortcut (Win)

Select all tickets

⌘ A

⊞ A

Send

⌘ return

⊞ return

Reply

⌘ ⌃ R

⊞ ctrl R

Add Note

⌘ ⌃ N

⊞ ctrl N

Forward

⌘ ⌃ F

⊞ ctrl F

Status

⌘ ⌃ S

⊞ ctrl S

Assignment

⌘ ⌃ A

⊞ ctrl A

Watchers

⌘ ⌃ W

⊞ ctrl W

Delete ticket

⌘ delete

⊞ delete

Ticket Editor

Fields / Functions

Keyboard Shortcut (Mac)

Keyboard Shortcut (Win)

Bold.png Bold

⌘ B

⊞ B

Italic

⌘ I

⊞ I

Underline

⌘ U

⊞ U

Strike.png Strike

⌘ ⇧ X

⊞ ⇧ X

Bullet List

⌘ ⇧ 8

⊞ ⇧ 8

Ordered-List.png Ordered List

⌘ ⇧ 7

⊞ ⇧ 7

Code Block

⌘ ⇧ E

⊞ ⇧ E

Quote.png Quote

⌘ ⇧ B

⊞ ⇧ B

Add-Image-1.png Add Link

⌘ K

⊞ K

Quick Replies

⌘ ⌥ E

⊞ alt E

Quick-replies-1.png Search Docs

⌘ J

⊞ J

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