Go to Settings → Users to show all users or agents.
Click into Type to add filter.
A menu opens and selects a filter, eg. User. Automatically a new list opens where you choose content, eg. Amy. You can add multiple filters. They are all connected with an OR. They are all connected with an OR, eg. User=Amy OR User=Michael OR Team=Sales.
If you don’t select a filter, it searches overall.
Select a user. As soon as a user is selected, functions appear on the top. Click on Delete at the top of the table, and then Yes, I confirm.
Remove / Add Teams
You can add or remove a user from a team. Select a user. As soon as a user is selected, functions appear on the top.
Add Teams: Select the teams to add the user
Remove Teams: Select the teams to remove the user