All Categories Updates Bulk Action: Assign multiple tickets to an agent or a team

Bulk Action: Assign multiple tickets to an agent or a team

By John
December 23, 2022

You can now easily assign multiple tickets to a person or team in one step. To do this, select the desired tickets in the navigation and then choose the person or team that should work on them. This streamlined process saves time and helps to speed up work.

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