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Show More of the message

By John
December 22, 2023


During ticket exchanges, HelpSpace is designed to show only the new messages, ensuring a cleaner overview.

To view the full conversation, just click “Show more…” to expand the content. This feature is, for example, useful when you need to forward the message to someone else for additional information or action.

However, due to the unique ways different email clients operate, you might sometimes see previous messages too.

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