Support Center
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Last changes 02. Juli 2021

Stefan
Written by Stefan published on January 29, 2021

Sometimes you want to share a ticket with somebody else. Now, you can forward a ticket to any email address.Short instruction:Click on the forward iconA...

John
Written by John published on July 12, 2021

Your customers can upload all information you need, which makes your support easier.Let them add attachments when they send you a message thru the widget....

John
Written by John published on July 9, 2021

Check fantastic overview of your Docs Sites. Click on the Docs icon to see all sites.Check the summary of your sites:OG imageNameDescriptionURLStatus of the site...

John
Written by John published on July 8, 2021

Customize your Help-Center Ste

John
Written by John published on July 2, 2021

Set up your own icons to customize your widget and make it more suitable for your branding.

John
Written by John published on June 24, 2021

Follow the steps to get the best out of HelpSpace.

John
Written by John published on June 18, 2021

Filter your tickets ito find information faster and easier

Eva
Written by Eva published on May 21, 2021

We are very happy to tell you that our support widget is online. It comes with a lot of options for customization and is multi-language...

Stefan
Written by Stefan published on January 13, 2021

Agents with this role can only work on tickets that are assigned to one of their teams or directly to the agent.

Stefan
Written by Stefan published on December 22, 2020

Create an internal note on a ticket

Stefan
Written by Stefan published on January 19, 2021

We have recently added Dutch and Portuguese. You can choose the language in your profile. We are always happy about corrections. Please get in touch...

Stefan
Written by Stefan published on January 22, 2021