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You write a reply, but you want to send it later. Set the date and time to schedule your message.You can plan the message up...

Eva
Written by Eva published on May 20, 2022

Add a custom ticket sidebar that displays additional information, such as customer-purchased items from your online shop. This speeds up the ticket handling process as...

Eva
Written by Eva published on April 14, 2022

We have extended and improved our API. Get all messages of a ticket or create a new message via the API. Check our API Documentation...

Eva
Written by Eva published on March 17, 2022

Send a message and set the status directly, e.g., close. It optimizes your workflow and your inbox.The next status automatically gets saved until you change...

Eva
Written by Eva published on February 18, 2022

In the HelpSpace Docs, you create articles for your help center or blog.Now, we added the feature to customize your article URL.Besides that, you have...

Eva
Written by Eva published on November 26, 2021

At first glance, not much has changed. At a second glance, countless new options have opened up.We have taken our editor to the next level....

Eva
Written by Eva published on October 22, 2021

Free websites for creatives

Eva
Written by Eva published on September 23, 2021

In Beta

Eva
Written by Eva published on September 23, 2021

Sometimes you want to share a ticket with somebody else. Now, you can forward a ticket to any email address.Short instruction:Click on the forward iconA...

Eva
Written by Eva published on July 12, 2021

Your customers can upload all information you need, which makes your support easier.Let them add attachments when they send you a message thru the widget....

Eva
Written by Eva published on July 9, 2021

Check fantastic overview of your Docs Sites. Click on the Docs icon to see all sites.Check the summary of your sites:OG imageNameDescriptionURLStatus of the site...

Eva
Written by Eva published on July 8, 2021

Customize your Help-Center Ste

Eva
Written by Eva published on July 2, 2021