Date from – till
(datepicker)
Number of tickets
Fields / Functions | Description |
---|---|
Opened Tickets |
|
Closed Tickets |
|
Waiting Tickets |
|
Escalated Tickets |
|
New & Closed Tickets
It compares the new and the closed tickets in a timeline.
Top 5 Active Customers
It shows the customers with high ticket volume.
Tag Usage
It shows relative tag usage.