My Profile
You can edit your profile by clicking on the round icon in the upper-right corner
and selecting Your Profile.
Fields / Functions | Description |
|---|---|
Profile Image | Profile image of the user |
Full name | Full name of the user |
Username | Login name and displayed name inside HelpSpace |
Email of the user | |
Job Title | Job Title of the user |
Time zone | Time zone of the user |
Locale | Language of the user
|
Additional Contacts | Further contact details, e.g., phone, X |
New Password | New Password of the user |
Current Password | Current password of the user |
Two-Factor Authentication | Activate 2FA for more security. Check the article Setting Up and Managing Two-Factor Authentication (2FA) for more details. |
Address | Address of the user (street) |
City | City of the user |
State | State of the user |
Postal Code | Postal code of the user |
Country | Country of the user |
Email and Push Notifications Settings
| Turn email and push notifications on or off for updates to tickets and tasks. Please note: Push notifications are device-specific. You need to enable them separately on each device—for example, on your computer and your mobile phone. |
Accessibility | Enable high contrast mode for better readability. |
