Introducing Tasks

By Eva
December 20, 2022

There are many tasks that come up every day, and they need to be completed by you or your co-workers. These tasks could include providing support, modifying products, or engaging in sales activities.

All of these tasks are done as part of a team effort, and that's where the HelpSpace Tasks come in. Using Tasks can help you stay organized and on top of your workload, document progress, and celebrate completed tasks.

In HelpSpace, tasks are divided into two areas: global and board.

  • Global is an open area that all users have access to. It has two statuses: open and done, and can be viewed as a list.

  • Board is a closed area that only invited users have access to. It has custom statuses created by the administrator and can be viewed as either a Kanban board or a list. Non-invited users do not have access to the board category.

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