Google Tag Manager
Some users administrate their scripts with the Google Tag Manager. For example, they run a WordPress website with the Google Tag Manager for WordPress plugin.You...
Export customers
Go to Settings > Customers, click on the cog icon on the top right, and choose Export Customers. The download file is a CSV file.Please...
Copy content from Google Docs to an HelpSpace Docs Article
Sometimes you write an article in Google Docs before copying it to an HelpSpace article. Here is a guide to what you need to pay...
Open the Widget with a Link
The HelpSpace widget opens when the user clicks on it. Now there are situations where it should open via link. This article describes how to...
Keyboard Shortcuts
Ticket InboxFields / FunctionsKeyboard ShortcutSelect all tickets⌘ ASend⌘ returnReply⌘ ⌃ RAdd Note⌘ ⌃ NForward⌘ ⌃ FStatus⌘ ⌃ SAssignment⌘ ⌃ AWatchers⌘ ⌃ WDelete ticket⌘ deleteTicket EditorFields...
How to use HelpSpace on a mobile phone
Read your tickets on the go
How to customize or redirect article URLs
Customize the article URL by entering a custom slugFor SEO purpose, it's often useful to provide the content essence in the URL of your article.Defaulthttps://blog.helpspace.com/article/1/article-titleWith...
Can I upload images from the clipboard?
Yes, but every browser acts differently
Setup a support contact form on your website
Create tickets using your own contact forms
Turn off email notifications
You can change notification-settings in your profile
Can I customize the sender name?
Ticket replies and auto-replies are sent via email with a sender name. The sender name is also known as from name. You may want to...
Hide widget in some cases
Dynamically hide the widget on certain pages of your website.
