All Categories Quick Guides

Some users administrate their scripts with the Google Tag Manager. For example, they run a WordPress website with the Google Tag Manager for WordPress plugin.You...

John
Written by John published on May 20, 2022

Go to Settings > Customers, click on the cog icon on the top right, and choose Export Customers. The download file is a CSV file.Please...

John
Written by John published on January 27, 2022

Sometimes you write an article in Google Docs before copying it to an HelpSpace article. Here is a guide to what you need to pay...

John
Written by John published on January 27, 2022

The HelpSpace widget opens when the user clicks on it. Now there are situations where it should open via link. This article describes how to...

John
Written by John published on January 14, 2022

Ticket InboxFields / FunctionsKeyboard ShortcutSelect all tickets⌘ ASend⌘ returnReply⌘ ⌃ RAdd Note⌘ ⌃ NForward⌘ ⌃ FStatus⌘ ⌃ SAssignment⌘ ⌃ AWatchers⌘ ⌃ WDelete ticket⌘ deleteTicket EditorFields...

John
Written by John published on January 6, 2022

Read your tickets on the go

John
Written by John published on December 10, 2021

Customize the article URL by entering a custom slugFor SEO purpose, it's often useful to provide the content essence in the URL of your article.Defaulthttps://blog.helpspace.com/article/1/article-titleWith...

Stefan Dreßler
Written by Stefan Dreßler published on November 26, 2021

Yes, but every browser acts differently

Stefan Dreßler
Written by Stefan Dreßler published on February 3, 2021

Create tickets using your own contact forms

Eva
Written by Eva published on February 12, 2021

You can change notification-settings in your profile

Stefan Dreßler
Written by Stefan Dreßler published on January 22, 2021

Ticket replies and auto-replies are sent via email with a sender name. The sender name is also known as from name. You may want to...

Stefan Dreßler
Written by Stefan Dreßler published on February 5, 2021

Dynamically hide the widget on certain pages of your website.

Stefan Dreßler
Written by Stefan Dreßler published on February 8, 2021