HelpSpace offers a range of integrations to enhance your support workflow and facilitate seamless data exchange with various applications. For support agents, having direct access to information from CRM, ERP, or shop systems is especially valuable for providing top-notch customer support.
To explore available integrations, go to Settings → Integrations.
Available Integrations
Zapier
Connect HelpSpace with Zapier, the leading integration platform supporting over 4,000 apps, to optimize and automate your workflows.Slack
Stay informed by connecting HelpSpace with Slack to receive important updates directly.Shopify
Integrate Shopify to view customer data and order details within tickets, improving your e-commerce support.Xentral ERP
Connect Xentral ERP to access customer contacts and order details directly in tickets, simplifying your processes.Webhooks
Set up webhooks to receive real-time notifications.Custom Sidebar
Integrate any software to display key customer information within tickets, creating a customized support experience. This highly flexible feature allows you to choose which applications to integrate and what information to display.
API
Additionally, we offer an API to connect HelpSpace with your other solutions. For more details, please refer to our technical documentation.
Besides the API, you find here the Webhooks, Custom Sidebar, Widget, and Zapier documentation.
https://documentation.helpspace.com/
