Now you can add tags to articles

Written by Stefan published on April 16, 2020

Docs

Feature

Setup your Blog and your HelpCenter in HelpSpace

Written by Stefan published on May 28, 2020

Docs

Feature

Automation for inbound emails

Written by Eva published on August 21, 2020

Ticket

Feature

Update

Generated from all your published articles

Written by Stefan published on December 2, 2020

Docs

Settings

Feature

Now the "delete ticket" action is on top level in action menu. If an agent or admin deletes a ticket, it will went to the......

Written by Stefan published on December 21, 2020

Ticket

Feature

Agents with this role can only work on tickets that are assigned to one of their teams or directly to the agent....

Written by Stefan published on December 22, 2020

Ticket

Feature

Create an internal note on a ticket

Written by Stefan published on January 19, 2021

Improvment

Ticket

Feature

Update

We are very happy to tell you that our support widget is online. It comes with a lot of options for customization and is multi-language......

Written by Stefan published on January 13, 2021

Ticket

Feature

Widget

Yes, but every browser acts differently

Written by Stefan published on February 3, 2021

Improvment

Ticket

Docs

Feature

UX

How to filter tickets

Written by Stefan published on May 20, 2021

Improvment

Ticket

Feature

Customize the article URL by entering a custom slug For SEO purpose, it's often useful to provide the content essence in the URL of your......

Written by Stefan published on November 26, 2021

Improvment

Docs

Feature

SEO