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Now you can add tags to articles

Stefan
Written by Stefan published on April 16, 2020

Setup your Blog and your HelpCenter in HelpSpace

Stefan
Written by Stefan published on May 28, 2020

Automation for inbound emails

Eva
Written by Eva published on August 21, 2020

Generated from all your published articles

Stefan
Written by Stefan published on December 2, 2020

Now the "delete ticket" action is on top level in action menu. If an agent or admin deletes a ticket, it will went to the......

Stefan
Written by Stefan published on December 21, 2020

Agents with this role can only work on tickets that are assigned to one of their teams or directly to the agent....

Stefan
Written by Stefan published on December 22, 2020

Create an internal note on a ticket

Stefan
Written by Stefan published on January 19, 2021

We are very happy to tell you that our support widget is online. It comes with a lot of options for customization and is multi-language......

Stefan
Written by Stefan published on January 13, 2021

Yes, but every browser acts differently

Stefan
Written by Stefan published on February 3, 2021

How to filter tickets

Stefan
Written by Stefan published on May 20, 2021

Customize the article URL by entering a custom slug For SEO purpose, it's often useful to provide the content essence in the URL of your......

Stefan
Written by Stefan published on November 26, 2021