If you use Outlook 365 to forward emails to HelpSpace you might get an error like the one below: 550 5.7.520 Access denied, Your organization......
How to work with tickets
How to configure HelpSpace
How to check your statistics
How to edit your profile
Users can change their password in their profile
How to check you plan und bills
Many customers are asking us how to add a nice-looking signature like ours. You can simply add custom HTML content with placeholders. Use the placeholder......
Sometimes, customers bypass your official support channel and send messages directly to your agents via email. This can create confusion as these messages end up......
Enable the HelpSpace Slack integration to push notifications into a Slack group
You can add HelpSpace to your Home Screen to have a more App like experience. The benefit of adding HelpSpace to your home screen is......
Customizing the placeholder text in the search bar of your Docs site can help personalize your website and make it more user-friendly. This guide will......