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If you use Outlook 365 to forward emails to HelpSpace you might get an error like the one below: 550 5.7.520 Access denied, Your organization......

Janis Kelemen
Written by Janis Kelemen published on April 12, 2021

How to work with tickets

Eva
Written by Eva published on February 2, 2023

How to configure HelpSpace

Eva
Written by Eva published on February 2, 2023

How to check your statistics

Eva
Written by Eva published on February 2, 2023

How to edit your profile

Eva
Written by Eva published on January 31, 2023

Users can change their password in their profile

Eva
Written by Eva published on February 2, 2023

How to check you plan und bills

Eva
Written by Eva published on February 2, 2023

Many customers are asking us how to add a nice-looking signature like ours. You can simply add custom HTML content with placeholders. Use the placeholder......

Stefan Dreßler
Written by Stefan Dreßler published on February 23, 2023

Sometimes, customers bypass your official support channel and send messages directly to your agents via email. This can create confusion as these messages end up......

Stefan Dreßler
Written by Stefan Dreßler published on March 16, 2023

Enable the HelpSpace Slack integration to push notifications into a Slack group

Stefan Dreßler
Written by Stefan Dreßler published on March 31, 2023

You can add HelpSpace to your Home Screen to have a more App like experience. The benefit of adding HelpSpace to your home screen is......

Janis Kelemen
Written by Janis Kelemen published on June 14, 2023

Customizing the placeholder text in the search bar of your Docs site can help personalize your website and make it more user-friendly. This guide will......

Stefan Dreßler
Written by Stefan Dreßler published on October 19, 2023