Speed up loading of ticket-list and message-stream

Written by Stefan Dreßler published on May 7, 2020

Improvment

Ticket

UX

Clearer and more understandable

Written by Stefan Dreßler published on May 8, 2020

Improvment

Docs

UI

Just click on the subject to edit the text.

Written by Stefan Dreßler published on November 8, 2020

Improvment

Ticket

Update

Building up your self-service you start with one style. Help-Center, Documentation, or Blog. But then it grows and after a while, you feel like the...

Written by Stefan Dreßler published on November 26, 2020

Improvment

Docs

Create an internal note on a ticket

Written by Stefan Dreßler published on January 19, 2021

Improvment

Ticket

Feature

Update

Yes, but every browser acts differently

Written by Stefan Dreßler published on February 3, 2021

Improvment

Ticket

Docs

Feature

UX

Ticket replies and auto-replies are sent via email with a sender name. The sender name is also known as from name. You may want to...

Written by Stefan Dreßler published on February 5, 2021

Improvment

Ticket

Notify me about new tickets in the browser

Written by Stefan Dreßler published on March 5, 2021

Improvment

Ticket

How to filter tickets

Written by Stefan Dreßler published on May 20, 2021

Improvment

Ticket

Feature

Customize the article URL by entering a custom slugFor SEO purpose, it's often useful to provide the content essence in the URL of your article.Defaulthttps://blog.helpspace.com/article/1/article-titleWith...

Written by Stefan Dreßler published on November 26, 2021

Improvment

Docs

Feature

SEO