Speed up loading of ticket-list and message-stream
Clearer and more understandable
Just click on the subject to edit the text.
Building up your self-service you start with one style. Help-Center, Documentation, or Blog. But then it grows and after a while, you feel like the......
Create an internal note on a ticket
Yes, but every browser acts differently
Ticket replies and auto-replies are sent via email with a sender name. The sender name is also known as from name. You may want to......
Notify me about new tickets in the browser
How to filter tickets
Customize the article URL by entering a custom slug For SEO purpose, it's often useful to provide the content essence in the URL of your......