🏄♂️ Performance Improvements
Speed up loading of ticket-list and message-stream
Written by Stefan
published on
May 7, 2020
Article Sidebar Re-Design 🎨
Clearer and more understandable
Written by Stefan
published on
May 8, 2020
Change ticket subject
Just click on the subject to edit the text.
Written by Stefan
published on
November 8, 2020
Change Doc-Site Style and move Articles to another Doc-Site
Building up your self-service you start with one style. Help-Center, Documentation, or Blog. But then it grows and after a while, you feel like the......
Written by Stefan
published on
November 26, 2020
Internal Notes
Create an internal note on a ticket
Written by Stefan
published on
January 19, 2021
Can I upload images from the clipboard?
Yes, but every browser acts differently
Written by Stefan
published on
February 3, 2021
Can I customize the sender name?
Ticket replies and auto-replies are sent via email with a sender name. The sender name is also known as from name. You may want to......
Written by Stefan
published on
February 5, 2021
How to enable browser notifications
Notify me about new tickets in the browser
Written by Stefan
published on
March 5, 2021
Advanced Ticket Search
How to filter tickets
Written by Stefan
published on
May 20, 2021
How to customize or redirect article URLs
Customize the article URL by entering a custom slug
For SEO purpose, it's often useful to provide the content essence in the URL of your......
Written by Stefan
published on
November 26, 2021