Inbox Menu Efficiently navigating through tickets is made simple with the placement of the ticket navigation on the left side of the screen. Each menu......
Design your message with styles and pictures
Quick Replies are a time-saving tool that consist of pre-written text snippets. They simplify the process of composing messages and help to maintain a consistent......
How to open a new ticket for your customer
Quickly access essential customer information to enhance your communication.
The recipient is alway a single contact, but you can also add a CC or BCC recipients. How to change the recipient - Open the......
Just click on the subject to edit the text. Note: The Subject must have a least 3 letters....