You can change notification-settings in your profile
Ticket replies and auto-replies are sent via email with a sender name. The sender name is also known as from name. You may want to...
Dynamically hide the widget on certain pages of your website.
Sometimes you want to separate your inbox or hide tickets from some agents. To do so you can restrict agents to see only tickets assigned...
Load custom fonts from a CDN Server, or for instance use Google Fonts.
Notify me about new tickets in the browser
To add an email alias to your channel or add an auto-bcc to every outgoing message, please select the channel in your settings and add...
If you use Outlook 365 to forward emails to HelpSpace you might get an error like the one below:550 5.7.520 Access denied, Your organization does...