Turn off/on email notifications
You can change notification-settings in your profile
Introduction
Let's get started with HelpSpace
How to work with tickets
Communicate with your customers
How to create a docs site
Create a 24/7 self-service site for your customers
How to change the ticket recipient
Adjust the customer in the ticket
Can I upload images from the clipboard?
Yes, but every browser acts differently
Can I customize the sender name?
Ticket replies and auto-replies are sent via email with a sender name. The sender name is also known as from name. You may want to......
Set up a support contact form on your website
Create tickets using your own contact forms
How to enable browser notifications
Notify me about new tickets in the browser
Advanced Ticket Search
How to filter tickets
How to add a custom HTML signature
Many customers are asking us how to add a nice-looking signature like ours. You can simply add custom HTML content with placeholders. Use the placeholder......
