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You can change notification-settings in your profile

Stefan Dreßler
Written by Stefan Dreßler published on January 22, 2021

Let's get started with HelpSpace

Eva
Written by Eva published on April 3, 2020

Communicate with your customers

Eva
Written by Eva published on March 30, 2020

Create a 24/7 self-service site for your customers

Eva
Written by Eva published on March 30, 2020

How to change the recipient - Open the ticket - Find “Contact Information” on the right and click on the 3 dots beside the name......

Stefan Dreßler
Written by Stefan Dreßler published on August 27, 2020

Yes, but every browser acts differently

Stefan Dreßler
Written by Stefan Dreßler published on February 3, 2021

Ticket replies and auto-replies are sent via email with a sender name. The sender name is also known as from name. You may want to......

Stefan Dreßler
Written by Stefan Dreßler published on February 5, 2021

Create tickets using your own contact forms

Eva
Written by Eva published on February 12, 2021

Notify me about new tickets in the browser

Stefan Dreßler
Written by Stefan Dreßler published on March 5, 2021

How to filter tickets

Stefan Dreßler
Written by Stefan Dreßler published on May 20, 2021

Many customers are asking us how to add a nice-looking signature like ours. You can simply add custom HTML content with placeholders. Use the placeholder......

Stefan Dreßler
Written by Stefan Dreßler published on February 23, 2023