Connecting a Channel via SMTP
With HelpSpace, you can also connect a channel to your email inbox via SMTP. The advantage of this method is that no DKIM and SPF......
All Settings in a nutshell
Get a quick overview of the HelpSpace setting options: To navigate forward and backward, click on the arrow-buttons ← and → on the bottom or......
Create user
Add an admin or an agent
Update a user
Change the agent settings
Manage channels
Check your channel settings, add a signature and configure auto reply
User roles
Select the permission for a user
Configure your teams
Group your users
Configure your tags
Create keywords for your tickets
Edit your profile
Keep your profile updated
Change your password
Safety first
Configure your rules
Automation for new incoming emails
Delete Workspace
How to delete your account
