HelpSpace | Support Center

How to create a docs site

Create a 24/7 self-service site for your customers

Written by Eva published on March 4, 2026

Docs

Settings

Tickets

Site Settings

Individualize your site

Written by Eva published on April 2, 2020

Docs

Settings

Configure rules

Create automations for new tickets

Written by Eva published on August 6, 2020

Settings

How to embed Fathom Analytics

Add Fathom Analytics to your Docs to get more insights

Written by Stefan Dreßler published on November 1, 2020

Docs

Settings

Delete Workspace

Send us a message and we will delete your account

Written by Eva published on August 13, 2021

Settings

Receipts

Download the invoices for your accounting

Written by John Ibrügger published on August 24, 2023

Settings

Integrations in HelpSpace

Connect other applications with HelpSpace, such as Slack, Shopify, Xentral or a software of your choice

Written by John Ibrügger published on June 25, 2024

Settings

Integrations

Access Tokens

Granting Application Access to HelpSpace

Written by John Ibrügger published on June 25, 2024

Settings

Integrations

All Settings in a Nutshell

Brief introduction with screenshots of the HelpSpace configuration

Written by John Ibrügger published on June 28, 2024

Settings

Walk through HelpSpace

Brief introduction to the functions and settings

Written by John Ibrügger published on March 4, 2026

Docs

Settings

Widget

Tickets

Reports

Connecting a channel via SMTP

Send your tickets via SMTP

Written by John Ibrügger published on September 10, 2024

Settings

Switch Mail Provider

Switch the sending of emails from Postmark to AWS

Written by Stefan Dreßler published on September 16, 2024

Settings

Tickets