Add an admin or an agent

Written by Eva published on March 6, 2020

Change the agent settings

Written by Eva published on February 21, 2020

Filter users or add them to teams

Written by Eva published on March 6, 2020

Check your channel settings, add a signature and configure auto reply

Written by Eva published on March 6, 2020

Select the permission for a user

Written by Eva published on March 6, 2020

Group your users

Written by Eva published on February 21, 2020

Create keywords for your tickets

Written by Eva published on February 21, 2020

Keep your profile updated

Written by Eva published on March 27, 2020

Safety first

Written by Eva published on March 27, 2020

Automation for new incoming emails

Written by Eva published on August 6, 2020

How to delete your account 

Written by Eva published on August 13, 2021