HelpSpace | Support Center

All Settings in a nutshell

Get a quick overview of the HelpSpace setting options: To navigate forward and backward, click on the arrow-buttons ← and → on the bottom or......

Written by John Ibrügger published on June 28, 2024

Create user

Add an admin or an agent

Written by Eva published on March 6, 2020

Update a user

Change the agent settings

Written by Eva published on February 21, 2020

Manage channels

Check your channel settings, add a signature and configure auto reply

Written by Eva published on March 6, 2020

User roles

Select the permission for a user

Written by Eva published on March 6, 2020

Configure your teams

Group your users

Written by Eva published on February 21, 2020

Configure your tags

Create keywords for your tickets

Written by Eva published on February 21, 2020

Edit your profile

Keep your profile updated

Written by Eva published on March 27, 2020

Change your password

Safety first

Written by Eva published on March 27, 2020

Configure your rules

Automation for new incoming emails

Written by Eva published on August 6, 2020

Delete Workspace

How to delete your account

Written by Eva published on August 13, 2021

Integrations in HelpSpace

HelpSpace offers multiple integrations to enhance your support workflow and facilitate seamless information exchange with various applications. To explore the available options, navigate to Settings......

Written by John Ibrügger published on June 25, 2024