Create user
Add an admin or an agent
Written by Eva
published on
March 6, 2020
Update a user
Change the agent settings
Written by Eva
published on
February 21, 2020
Show all users
Filter users or add them to teams
Written by Eva
published on
March 6, 2020
Manage channels
Check your channel settings, add a signature and configure auto reply
Written by Eva
published on
March 6, 2020
User roles
Select the permission for a user
Written by Eva
published on
March 6, 2020
Configure your teams
Group your users
Written by Eva
published on
February 21, 2020
Configure your tags
Create keywords for your tickets
Written by Eva
published on
February 21, 2020
Edit your profile
Keep your profile updated
Written by Eva
published on
March 27, 2020
Change your password
Safety first
Written by Eva
published on
March 27, 2020
Configure your rules
Automation for new incoming emails
Written by Eva
published on
August 6, 2020
Delete Workspace
How to delete your account
Written by Eva
published on
August 13, 2021